Welcome to the Moher Glow FAQ page, where we’ve answered your most common queries to enhance your shopping experience. Should you have further questions, please don’t hesitate to contact us.

FAQ

General Questions

What makes Moher Glow candles unique?

Moher Glow candles are meticulously handcrafted using rare ingredients. Each candle is a
blend of artistry and luxury, designed to deliver a glow that’s as exclusive as it is enchanting

Where are your candles made?

Our candles are crafted by skilled artisans who bring generations of expertise to every piece.
Each creation is hand-poured and perfected in small batches to ensure exceptional quality

How long does it take to receive my order?

Every Moher Glow candle is made-to-order to ensure the finest craftsmanship. Please allow 15
days for crafting and delivery within Ireland and 20 days internationally.

Product Details

What materials do you use in your candles?

We use natural, sustainable waxes, eco-friendly wicks, and premium fragrances. Every
ingredient is selected to create an unparalleled luxury experience.

Are your candles eco-friendly?

Yes, sustainability is at the core of our philosophy. From renewable ingredients to recyclable
packaging, we ensure every element aligns with our eco-luxury values

Can I personalize a candle?

Absolutely! Explore our Personalized Candle Collection to create a custom design tailored to
your preferences.

Gifting & Loyalty

Do you offer gift-wrapping services?

Yes, we offer premium gift wrapping, packaging and personalized notes to make your gift truly special.

How does the Glow Club loyalty program work?

Earn points on every purchase, redeem exclusive rewards, and access early releases of limited-edition collections. Learn more on our Glow Club page.

Can I send a gift directly to someone?

Of course! Simply select your gift collection, and we’ll take care of the rest.

Shipping & Returns

Do you ship internationally?

Yes, we ship worldwide. Shipping fees and delivery times may vary by location.

What is your return policy?

Due to the made-to-order nature of our candles, we do not accept returns. However, if there’s an issue with your order, please contact us, and we’ll ensure a resolution

Affiliate & Collaboration

How can I become an affiliate?

We’d love to have you join the Glow Movement! Visit our Affiliate Program page to learn more about the benefits and how to apply.

Do you collaborate with influencers or brands?

Yes, we’re always open to meaningful collaborations. Please visit the Join the Glow Movement page.

Candle Care

How can I make my candle last longer?

To extend the life of your candle, trim the wick to 1/4 inch before each burn and allow the wax to pool evenly. For more tips, visit our Journal (Blog).

Can I reuse the candle jar?

Absolutely! Our luxurious jars are designed to be repurposed as décor or storage pieces.

Can’t find what you’re looking for? Visit our Contact Us page, and we’ll be happy to assist!